Premier 100
Conference Agenda

7:45 am - 12:30 pm HPThe Premier 100 Honoree Golf Tournament at the Wildfire Golf Club
Sponsored by HP

We are pleased to announce that we will be hosting The Premier 100 Golf Tournament at the JW Marriot Desert Ridge Resort's Wildfire Golf Club. The tournament will begin on Sunday, March 7th with a shotgun start at 7:45am. Prizes will be awarded for the winning foursome, closest to the pin, and longest drive. This is an invitation-only tournament. For information, please contact Kathleen Dury, Senior Customer Service Coordinator at 508-820-8503.
1:00 pm – 7:00 pm Registration
3:00 pm – 5:00 pm Executive Roundtables:
Advancing an Agile, Intelligent and Energy-Efficient IT Infrastructure
Moderator: Robert L. Mitchell, National Correspondent, Computerworld

Can you build an IT architecture that’s fast, reliable, agile – and green? The smart approach to IT infrastructure strikes the right balance between competing priorities while offering plenty of flexibility.  During this executive roundtable, our experts describe winning approaches – and enabling technologies – that empower the business to meet those goals and adapt rapidly to changing business needs.
Beyond Business Alignment: Synchronizing IT and the Bottom Line
Moderator: Johanna Ambrosio, Technologies Editor, Computerworld

Across nearly all industries, new product and service offerings and breakthroughs depend on IT. By exploiting software reuse and integration, business intelligence analytics, mobile technologies and server and storage virtualization – to name just a few technologies – the best IT leaders are laying the groundwork to deliver continuous business innovations while bolstering the bottom line.  Learn how your peers are saving their companies millions in operating costs and/or adding millions to revenue and profit lines as a result of deeply synchronizing IT to business goals.
5:30 pm – 7:00 pm Wild Wild West Welcome Reception
Sponsored by HP

Wear your jeans, saddle up your horses and ride on in to our Wild Wild West Welcome Reception for cocktails and hors d'oeuvres. Mix and mingle with honorees, attendees, speakers and sponsors.
7:00 am – 7:00 pm Registration
7:00 am – 8:00 am Networking Breakfast
8:00 am – 8:15 am Welcome and Opening Remarks
Julia King, Executive Editor, Events and National Correspondent, Computerworld
8:15 am – 9:15 am Improve, Transform, Innovate: Johnson & Johnson’s IT/Business Partnership
LaVerne Council, Chief Information Officer, Johnson & Johnson

The strategy was designed to create business reinvestment and IT reinvestment, annually. This commitment was designated to stimulate company growth, IT agility and innovation. Learn how Johnson & Johnson IT has delivered above and beyond its commitments year after year and how the business reacted.
9:15 am – 10:00 am Timing Is Everything: Disney’s Strategy and Framework for Making the Right IT Investments at the Right Time
Steven P, Davis
, Chief Architect and Vice President, Information Technology, The Walt Disney Studios

Steve Davis is fond of saying "no one will choose to see our movie because we have a cool- looking invoice." Walt Disney Studios focuses technology investment on differentiating opportunities for the business rather than commodity IT services. Forward thinking and flexibility are critical. So is the ability to delay or defer projects and replace them with projects or investments suitable for the current environment.  The strategic planning process provides the opportunity to anticipate many likely outcomes rather than focusing on the "right one."  As Davis says, “you don’t need to know when the flood is coming to prepare for the consequences.”
10:00 am – 10:30 am Networking Break
10:30 am –11:15 am CIO 2015: Mechanic, Architect or Conductor
Peter Whatnell, Chief Information Officer, Sunoco, Inc.

The economic meltdown of the last 24 months has forced many companies to reassess what they expect from IT and its leadership. The IT leader of the future needs to shift from being an inwardly focused functional manager to a more outwardly focused opportunity seeker who is able to identify where the business can benefit from the application of technology. No longer is the source of that technology solution solely an in-house IT department but is increasingly a federation of internal and external partners where the CIO is the Conductor ensuring that all the various parts work together harmoniously.
11:25 am –11:55 am Concurrent Case Study Sessions
Hear directly from your IT executive practitioner peers during these sponsored case study presentations that highlight lessons learned and tips, tools and tactics for applying IT to specific business problems.

More Data, Better Decisions, Greater Profits
Jack Gustafson, Director, Enterprise Data Warehouse in Business Intelligence, DIRECTV - Sponsored by Teradata

DIRECTV’s strategy is to innovatively use its data warehouse and operational and analytical business intelligence technology to drive competitive advantage. IT innovations include using  BI with near real- time data replication and automatic exception notifications to detect fraud as well as patterns  in customer profitability and operational efficiency. In this session, Jack Gustafson, Director of Enterprise Data Warehouse in Business Intelligence from DIRECTV shares the challenges and lessons learned along the way to achieving greater BI capabilities. Highlights include the how and why behind making more data available for analysis; increasing the level of automation and enabling faster decision-making by both front line workers and management.

From On-Premise to SaaS: Flextronics’ HR Transformation
David Smoley, Senior Vice President and Chief Information Officer, Flextonics International - Sponsored by Workday

Flextronics, a leading Electronics Manufacturing Services (EMS) company with FY09 revenues of $30.9 billion has 200,000 employees across a network of facilities in 30 countries on four continents. As the company has experienced major growth over the years, both organically and through M&As, it had more than 80 different HR systems and the IT team worked around the clock to maintain, support and manage custom reporting projects across disparate systems. In this session, Premier 100 Honoree and CIO David Smoley will describe how the global EMS company streamlined its HR processes --  including replacing on premises software with SaaS -- and how it measures its success.
12:00 pm – 1:15 pm Lunch in the Networking Lounge
Feel free to join in lunch table discussions facilitated by various Premier 100 Honorees and Computerworld editors. Topics include:
- Software As  A Service: When and How To Deploy                  
- Business Intelligence and Analytics  
- 21st Century IT Career and Workforce Issues
- Cloud Computing        
- Collaboration Via Web 2.0         
- Managing Mobility
- Global Project Management
- Getting A Grip on Business Process Optimization
- On the Economic Rebound: Shifting Leadership Gears
- Creating A Culture of Innovation
1:15 pm – 2:00 pm Moderated Panel Discussion: CIO – Collaboration, Innovation, Opportunity
Moderator: Maryfran Johnson, Editor-in-Chief, CIO Magazine

Kenneth Corless
, Executive Director, Business Applications, Accenture Ltd.
Daniel Chan, Chief Information Officer, New York Office of Temporary and Disability Assistance
James Quinn, Chief Information Officer, PHI Inc.
Sue Schade, Chief Information Officer, Brigham & Women’s Hospital
David Smoley, Senior Vice President and Chief Information Officer, Flextronics International

Anyone can successfully innovate once. The CIO’s challenge is to make the process of innovation a part of the everyday environment. In this lively, discussion, you’ll hear directly from Premier 100 Honorees about how to create, sustain, and manage an innovation process that is synchronized to meet ever-changing business demands.
2:00 pm – 2:30 pm Techonomics: A Foundation for Sustainable, Post- Recession Success
Bruce Michelson, National Lifecycle Manager, Hewlett-Packard Company
Join HP Distinguished technologist Bruce Michelson in a dialog about the significant challenges facing businesses as they shift gears and begin planning for the next client technology refresh cycle . Windows 7, Intel architecture, user segmentation and the increasing consumerization of corporate IT are just a few of the factors that now impact access to the corporate information data base. In this keynote, Bruce will review these and other trends plus the associated economics of new client computing technologies to help IT leaders lay their best post-recession technology refresh plans.
2:30 pm – 3:15 pm When It Absolutely, Positively Has To Be There: Delivering Continuous Innovation in A Cost-Conscious Culture
Ken Spangler
, Chief Information Officer, Fedex Ground

Watching the bottom line is nothing new at FedEx. Yet the company also has a long history of thriving, innovating and growing in a super cost-conscious environment. CIO Ken Spangler explains methods he uses for weighing the viability of new projects and how and why no new technology is ever adopted without identifying a direct and measurable benefit for the company and its customers.
3:15 pm – 3:30 pm Networking Break
3:40 pm – 4:10 pm Concurrent Case Study Sessions
Hear directly from your IT executive practitioner peers during these sponsored case study presentations that highlight lessons learned and tips, tools and tactics for applying IT to specific business problems.

Tales from the Front:  New Strategies for Information Governance
John Magee, Vice President, Product Marketing, Symantec’s Enterprise Products Group

The explosive growth of digital information combined with new technologies such as social media and collaborative applications are placing new demands on IT executives responsible for securing and managing their organization’s information assets.  In this session, Symantec’s John Magee, Vice President of Product Marketing, will describe some of the new approaches to information governance that leading IT organizations are adopting to enable growth while minimizing risks and costs.

From Pit Crew to Winner’s Circle
Jason Molfetas, Chief Information Officer, Recall Corporation - Sponsored by CompuCom

Jason Molfetas shares how Recall Corporation has transformed its IT team from a support organization to a driver of business success. As an information management company, Recall focuses on secure, full lifecycle information services. New technology, growing compliance demands and the ever-increasing threats to data security call for the business to continually tune its service portfolio to meet the needs of clients. And the Recall IT experts are key to this process. Learn how the company has turned to strategic outsourcing with organizations like CompuCom to keep the infrastructure performing and the team moving toward the checkered flag. Jason explains how innovation advanced Recall to a leadership position in its industry and in to the winner’s circle.
4:15 pm – 5:25 pm Banishing The Blind Spot: Demystifying IT To Enable Business Transformation – An Interactive Workshop
Charlie Feld, Founder and CEO, The Feld Group;  Former Senior Executive VP, EDS; Former CIO, Frito-Lay, Inc.; Former CIO, Delta Air Lines;  Former CIO, Burlington Northern Santa Fe; and Former CIO, First Data Resources
R. Keith Halbert, Senior Vice President and Chief Information Officer, United Airlines

A blind spot can be described as a subject that is obscure or unintelligible to otherwise sharp and intelligent people. During this session, veteran CIO and IT turnaround expert Charlie Feld will lay out the business leadership framework he has used to achieve IT-enabled business transformations at companies including Frito-Lay, Southwest Airlines, Burlington Northern Santa Fe and other successful enterprises. United Airlines CIO Keith Halbert will join Charlie to talk about the results he has achieved using this framework.
5:25 pm – 5:30 pm Closing Remarks
Julia King, Executive Editor, Events and National Correspondent, Computerworld
5:30 pm – 7:00 pm Networking Reception and Book Signing with Author
Charlie Feld

Receive a personally autographed copy of Charlie Feld's book, Blind Spot: A Leader's Guide To IT-Enabled Business Transformation.
7:00 am – 7:30 pm Registration
7:00 am – 8:00 am Networking Breakfast
8:00 am – 8:15 am Opening Remarks
Julia King, Executive Editor, Events and National Correspondent, Computerworld
8:15 am – 9:00 am IT at P&G: Integrated Into the Business
Jim Fortner, Vice President, Information Technology Development & Operations, Global Business Services, The Procter & Gamble Company

P&G has more than 135,000 employees operating in more than 80 countries providing more than 300 brands that touch and improve the lives of 4 billion of the world’s consumers. P&G Vice President Jim Fortner describes how P&G is using IT as a foundation for growth and is helping transform the way business is done.
9:00 am – 9:45 am Insights to Action: Leveraging Advanced Analytics to Drive Business Value at Alberto Culver
Tony Bender, Chief Information Officer, Alberto Culver Co.

Turning mounds of data into information has long been the objective of Information Technology organizations. In this presentation, you’ll hear how Alberto Culver is leveraging advanced analytics to enable insights and ultimately business action that drive real value for the enterprise.
9:45 am – 10:15 am Networking Break
10:15 am – 11:00 am Ground Report: Practical Lessons From the Front Lines of Cloud Computing
Manesh Patel
, Chief Information Officer, Sanmina-SCI, Inc.

Learn how and why a multi-billion dollar global electronics manufacturer took a large step into the cloud.  In this comprehensive presentation, Sanmina-SCI, Inc. CIO Manesh Patel describes the many challenges and solutions involved in deploying Google Apps to more than 15,000 users, from evaluation and management buy-in through to integration and deployment.  He also addresses the elephant-in-the-data center issue of how to shift IT’s focus from technology provider to productivity enabler.
11:10 am – 11:40 am Concurrent Case Study Sessions
Hear directly from your IT executive practitioner peers during these sponsored case study presentations that highlight lessons learned and tips, tools and tactics for applying IT to specific business problems.

Lessons Learned From Operation Aurora: How To Protect Your Organization From Cyber Attack
Raimund Genes
, Chief Technology Officer, Trend Micro

While widely covered by the media, “Operation Aurora,” the cyber-attack launched in December 2009 and continuing through mid-January, actually falls into the garden variety as cyber attacks go. The attackers used modified malware that is easily acquired on the Internet. This raises the question of whether  traditional content security protects your organization  against professional cybercriminals. Does the trend toward greater virtualization strengthen IT security, or does it actually create more risks? Trend Micro’s CTO, Raimund Genes will review what exactly happened during Operation Aurora and based on this experience,  explain what needs to be done to protect physical and virtual environments against sophisticated threats.

2010: The Perfect IT Refresh Storm
Bruce Michelson, National Lifecycle Manager, Hewlett-Packard Company
Given the vast array of technology choices, the next technology refresh cycle requires better planning than ever before. Today’s decisions about Windows 7, Intel technology, virtualization, Web-based and consumer technologies, to name a few, will all have a long-term impact on the business going forward. Given the economic constraints facing IT leaders, what are the alternatives and what are the best practices for choosing among them? Bruce Michelson from HP lays out a plan.

Making It All Work:  Integrating Voice and Video in a Unified Communications Environment
Glenn Noga, Chief Information Officer, Polycom Inc.

Unified Communications (UC) is a top priority at companies focused on speeding decisions,  boosting employee productivity and fostering a more collaborative corporate culture overall.  But implementing a true UC platform that includes voice and video is still quite challenging.  In this informative, interactive session, Polycom CIO Glenn Noga lays out a strategy and talks to a Polycom customer about how to best assess enterprise UC needs and evaluate and integrate various capabilities.
11:45 am – 1:30 pm Lunch in the Networking Lounge
1:30 pm – 2:30 pm Moderated Panel Discussion: Recruit, Train, Retain: Building and Leading Your Post-Recession 21st Century Workforce
Moderator: Julia King, Executive Editor, Events and National Correspondent, Computerworld

Emily Ashworth
, Vice President and Chief Information Officer, American Water
Cora Carmody
, Senior Vice President, IT, Jacobs Engineering
Jim Fortner, Vice President Information Technology Development & Operations, Global Business Services, The Procter & Gamble Company
Brian Hedberg, Senior Vice President and Chief Information Officer, Health Care Service Corporation
Jo-ann Olsovsky, Vice President, Technology Services and Chief Information Officer, BNSF Railway Company

Hiring and retaining the best IT staff with the right mix of business and technical skills is more important than ever as the economy begins to show signs of recovery. CIOs also need to re-engage their best and brightest workers who may be feeling over-worked and undervalued after a year of layoffs and pay freezes. Our panel of IT executives will share their strategies for building and re-energizing the IT workforce and shifting leadership gears.
2:30 pm – 3:15 pm The New Face of IT as a Business Partner
Wyllstyne Hill
, Vice President of IT and Chief Information Officer, Raytheon Missile Systems, Raytheon Co.

As Raytheon looks for ways to expand and grow its businesses in core and new markets, business leadership is increasingly turning to IT for new ideas. Innovative thinking and business acumen are fast becoming basic “tools of the trade” for the company's IT organization. This presentation will describe how IT is leveraging innovation to bring new value to the company and how Raytheon Missile Systems' CIO is developing a specialized talent pool that partners directly with the business areas to develop ideas and new market opportunities.
3:15 pm – 3:45 pm Networking Break
3:45 pm – 4:55 pm Setting Your Own Innovation Agenda 
Chris Curran, Chief Technology Officer, Diamond Management & Technology Consultants

What should you do when you get back to the office? During this interactive workshop, Chris will pose questions, spark discussion and help you take all you’ve learned in the past two days and develop a customized action plan to drive innovation in your own organization.
4:55 pm – 5:00 pm Closing Remarks
Julia King, Executive Editor, Events and National Correspondent, Computerworld
6:30 pm – 7:30 pm Premier 100 Celebration Reception (Open to all attendees)
Join Computerworld for cocktails and hors d’oeuvres as we celebrate the 2010 Premier 100 Honorees, the men and women whose work and  innovation have so significantly advanced their companies and organizations.
7:30 pm – 9:30 pm Evening Gala and Honoree Recognition (Open to all attendees)
Join us as we celebrate the Class of 2010 Premier 100 IT Leaders at a black-tie dinner featuring a formal roll call of honorees and the presentation of Premier 100 Medals.